ORDERS

Online
through this website.

Order by mail
send check or money order with title, quantity, and address to:

Portals Press
4411 Fontainebleau Dr.
New Orleans, LA 70125 USA


Pricing Notice
Prices and policies are subject to change without notice. For further information please read our Terms of Service [LINK]


RETURNS

There is one way to return items purchased on portalspress.com:

If you're not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition; shrink-wrapped or sealed products must be unopened. Shipping fees are not refunded.

Some shipments may not come with a packing slip. If your packing slip is unavailable, please print out the Shipping Confirmation email you received after the item(s) shipped.

Include that printout in the box and write your Order Number on the outside of the box. Without a packing slip or shipping confirmation printout, we cannot process the return and you will not receive your refund.

If you are sending us a return because you were not sent the item(s) you ordered, indicate on the Packing Slip/Shipping Confirmation the item(s) that you were supposed to receive so the warehouse knows how to process the return.

Returns should be sent to:

Portals Press
Returns Department
ORDER #: (Insert Your Order Number)
4411 Fontainebleau Dr.
New Orleans, LA 70125 USA

Please Note: Your packing slip is not a prepaid label. You will be required to pay for return shipping. Shipping charges are non-refundable.